About Resimple
Want to have a warm and cozy towel after showers or hot tubs?
Resimple focus on towel warmers for few years. We are the "Game Changer" who like to design the towel warmers with a simple and stylish appearance that suitable for different home styles. Resimple Towel warmer is an excellent bathroom smart device.
HOW MUCH VOLTAGE DOES TOWEL WARMER USE?
We have 120V AC voltage version is compatible with 60Hz frequencies.
DOES THIS ALSO DRY TOWELS?
The chamber of the Towel Warmer is not meant to hold or dry wet towels.
About Shopping
All questions regarding your shopping experience on the store and the payment process.If you want join us, learn more about your order information and new products of Resimple.
What is the status of my order?
To check your order status, simply log into your account and click "Order History."
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information and see order history. Additional features will be added to the account page in the near future.
When is my credit card charged?
Your credit card will be charged within 24 hours from the time you place your order.
CAN I COMBINE A DISCOUNT CODE WITH A SALE?
Our discount or promotional codes are only usable one at a time and cannot be stacked on top of other existing deals. You cannot use more than one discount code per order. This will be reflected in your cart if you apply the code on a sale item.
To see what great deals we have on right now, be sure to check out our home page here!
WHAT IS INCLUDED IN MY RESIMPLE ORDER?
You might be wondering what comes in the RESIMPLE box! When you order a Morus Zero, your order will include:
- RESIMPLE Towel Warmer
- 120V AC Power Cable
- User Manual
- Frangrance Disc
- Towel Tong
About Shipping, Returns, & Warranty
Learn more about our shipping policy and return policyas well as the products warranty.
HOW LONG WILL IT TAKE TO GET MY ORDERS?
Once placed, your order will typically ship from our warehouse within 1-2 business days.You'll get your Resimple in 3-5 days (sauf remote place).
We love our warehouse team, and they need breaks too... standard delivery orders placed on holidays and weekends will be shipped the following business day.
Please note that in case of some uncontrollable factors, your delivery time will be delayed. Please pay attention to our Shipping policy.
WHAT IS THE RESIMPLE WARRANTY?
Resimple comes with a standard 1-year warranty/ 1-year Happiness Guarantee upon product registration.
The Warranty applies should your towel warmer have a manufacturing defect in the product material or workmanship within the stated Warranty period. The warranty is non-transferable and proof of purchase is required to claim.
WHAT IS YOUR RETURN POLICY?
Just email us at resimple-tj@outlook.com, and we'll give you return instructions and send you a pre-paid shipping label. Please reach out to the retailer you purchased from if you need to return to a third party.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at resimple-tj@outlook.com
Other inquiries? Let's chat.
Please email us at resimple-tj@outlook.com